In many service industry, everyone is dependent on the performance of their employees. A customer can tell in 3-4 seconds if an employee cares. Frontline employees have 99% of the customer contact. Consistently they are the least trained, least valued, least appreciated and least paid.
Esther (not her real name though), a tall, well- figured, hardworking, smart and intelligent lady who demonstrated the poise to deliver in sales and achieve targets especially at the branch she was posted to. Although she has this commendable aspect of her, but she is
A facilities manager is the individual charged with taking care of the day-to-day maintenance, upgrades, and management of these systems. From storage areas to physical workplace, a profession needs to rely upon everything being in operating order to run smoothly. Facility management (FM) is worried
The sales profession moves faster than ever today. In the blink of an eye, new competitors emerge, products similar to yours are released, and before you know it, it’s a race to the bottom. No matter what industry you’re in, what worked well a few